By Cameron Chapman
Usability is paramount in creating a good website or web app. If your site isn’t user-friendly, the majority of visitors won’t come back, regardless of how good your content is. You need to do everything in your power to make sure every website you design or web application you create is as user-friendly as it can be.
So how do you do that, exactly? The answer is simple: you test the site for usability. This involves getting actual users to try the site and let you know what isn’t working for them, either through automated means or simply by telling you. Read on for more information on usability testing and some tools available to help you.
Sites Dedicated to Usability Testing
There are sites out there dedicated entirely to usability testing resources. If you’re really serious about creating user-friendly sites, they’re a great place to start gathering information.
Usability.gov is a U.S. government-run website that covers all sorts of usability topics. The site is broken down into a few different sections: basics, methods, templates, articles, and guidelines. They also include additional government resources for usability. The usability guidelines are especially helpful, and individual sections can be downloaded as PDFs.