UPA2009 User Friendly Conference Notes (2)

The Dawning of the Age of Experience – Jared M. Spool
  1. Apple’s Success and Netflix’s Success- Successful Experience design integrate the user and the business
  2. Chicken Sexing Example- Successful Experience Design is learned but not open to introspection
  3. Interface of Jennifer Tily and  Friends- Successful Experience Design is invisible
  4. Successful Experience Design is Multidisciplinary
  5. Successful Experience Design is Cultural
  6. Essential Experience Design Components
    1. Good communication
    2. Clear Focus  on Vision
    3. The Right People
    4. Feedback Loop
    5. Fast Iterations
  7. Make fast iterations Happen
  • Eliminate major redesigns- break design challenge into small chunks
  • Heavy emphasis on feedback mechanism- collect as much information as possible
  • Get everyone involved – decision happen everywhere
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UPA2009 User Friendly Conference Notes (1)

  1. Opening Speech: Design for “Created in China” 为中国创造而设计- 黄峰 Jason Huang.
  2. The Dawning of the Age of Experience – Jared M. Spool
  3. What to do when: Informing design at every phase – Dana Chisnell
  4. Websites: Changing Interactions…Changing User Experience – Neha Modgil
  5. 客户体验在中国工商银行中的应用 – 孙俊
  6. How to Choose Different Methods to Ensure the Continuous Innovation – Qin Lin, Gu Lei
  7. E-commerce: User Experience Process (UXP) – Changkun Ma

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