UPA2009 User Friendly Conference Notes (1)

  1. Opening Speech: Design for “Created in China” 为中国创造而设计- 黄峰 Jason Huang.
  2. The Dawning of the Age of Experience – Jared M. Spool
  3. What to do when: Informing design at every phase – Dana Chisnell
  4. Websites: Changing Interactions…Changing User Experience – Neha Modgil
  5. 客户体验在中国工商银行中的应用 – 孙俊
  6. How to Choose Different Methods to Ensure the Continuous Innovation – Qin Lin, Gu Lei
  7. E-commerce: User Experience Process (UXP) – Changkun Ma

Opening Speech:

Design for “Created in China” 为中国创造而设计- 黄峰 Jason Huang

1.  中国硬件优势:54个高新产业区

2.  思考三方面:

  • 深度:design for outlook or for experience
  • 广度
  • 持续度:Sustainability

3.  中国可用性方面的现状

  • 意识:没有系统性认识
  • 执行:缺乏专业技能和经验
  • 体系化的运作(流程)
  • 话语权:对产品策略,规划上的话语权

4.  用户体验的体系

5.  UI组成

The Elements Of User Experience, really the distinguishable elements of the human-computer interaction, have been captured in a diagram by Jesse James Garrett.

Time flows upward in the diagram from the early abstract stage of strategy, where the site owner’s business objective and user needs are assessed, to the final concrete stage of Visual Design.

The two sides of the diagram emphasize the interactive Web Application nature of some websites, versus the primarily textual, content-oriented side of the web as a hypertext content management system.

In a forced choice of terms beginning with “S”, Garrett names the five stages from the bottom as Strategy > Scope > Structure > Skeleton > Surface.

His “Scope” stage is functional specifications (for interactive applications) and content requirements (for knowledge representation).

His separation of the middle Structure stage into Interaction Design and Information Architecture has caused some controversy in each Community Of Practice, who worry that their work is being pigeonholed and limited.

Another mild force of the terminology describes the “Skeleton” stage (the home of InterfaceDesign? and NavigationDesign). The Wireframe is a skeletal tool.

Information Design is a general name for this skeleton level.

The surface level seems adequate to describe the home of VisualDesign

6.  UIE小流程举例

  • 区别在于:执行力 & 专业度

7.  换种方式说服老板:可用性投资回报 ROI的衡量举例

8.  共识

  • 用户界面工程是基础
  • 本地化的前提是了解国际化
  • 技能和经验是个体之间的最大差别
  • 行业大蛋糕是个人小蛋糕的前提
  • 用户体验不仅仅是产品设计
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