User Experience – Usability

July 11, 2011

ERP流程的一个生动的例子

Filed under: Project Manage — Caroline @ 11:43 pm

ERP流程的一个生动的例子:

一天中午,丈夫在外给家里打电话:“亲爱的老婆,晚上我想带几个同事回家吃饭可以吗?”(订货意向)

妻子:“当然可以,来几个人,几点来,想吃什么菜?”

丈夫:“6个人,我们7点左右回来,准备些酒、烤鸭、番茄炒蛋、凉菜、蛋花汤……。你看可以吗?”(商务沟通)

妻子:“没问题,我会准备好的。”(订单确认)

妻子记录下需要做的菜单(MPS计划),具体要准备的东西:鸭、酒、番茄、鸡蛋、调料……(BOM物料清单),发现需要:1只鸭蛋,5瓶酒,4个鸡蛋……(BOM展开),炒蛋需要6个鸡蛋,蛋花汤需要4个鸡蛋(共用物料)。

打开冰箱一看(库房),只剩下2个鸡蛋(缺料)。

来到自由市场,妻子:“请问鸡蛋怎么卖?”(采购询价)

小贩:“1个1元,半打5元,1打9.5元。”

妻子:“我只需要8个,但这次买1打。”(经济批量采购)

妻子:“这有一个坏的,换一个。”(验收、退料、换料)

回到家中,准备洗菜、切菜、炒菜……(工艺线路),厨房中有燃气灶、微波炉、电饭煲……(工作中心)。

妻子发现拨鸭毛最费时间(瓶颈工序,关键工艺路线),用微波炉自己做烤鸭可能来不及(产能不足),于是在楼下的餐厅里买现成的(产品委外)。

下午4点,接到儿子的电话:“妈妈,晚上几个同学想来家里吃饭,你帮忙准备一下。”(紧急订单)

“好的,你们想吃什么,爸爸晚上也有客人,你愿意和他们一起吃吗?”

“菜你看着办吧,但一定要有番茄炒鸡蛋,我们不和大人一起吃,6:30左右回来。”(不能并单处理)

“好的,肯定让你们满意。”(订单确定)

“鸡蛋又不够了,打电话叫小店送来。”(紧急采购)

6:30,一切准备就绪,可烤鸭还没送来,急忙打电话询问:“我是李太,怎么订的烤鸭还不送来?”(采购委外单跟催)

“不好意思,送货的人已经走了,可能是堵车吧,马上就会到的。”

门铃响了。

“李太太,这是您要的烤鸭。请在单上签一个字。”(验收、入库、转应付账款)

6:45,女儿的电话:“妈妈,我想现在带几个朋友回家吃饭可以吗?”(呵呵,又是紧急订购意向,要求现货)

“不行呀,女儿,今天妈已经需要准备两桌饭了,时间实在是来不及,真的非常抱歉,下次早点说,一定给你们准备好。”(哈哈,这就是ERP的使用局限,要有稳定的外部环境,要有一个起码的提前期)。

送走了所有客人,疲惫的妻子坐在沙发上对丈夫说:“亲爱的,现在咱们家请客的频率非常高,应该要买些厨房用品了(设备采购),最好能再雇个小保姆(连人力资源系统也有缺口了)。

丈夫:“家里你做主,需要什么你就去办吧。”(通过审核)

妻子:“还有,最近家里花销太大,用你的私房钱来补贴一下,好吗?”(最后就是应收货款的催要)

记住,每一个合格的家庭主妇都是生产厂长的有力竞争者。

October 11, 2010

8 Must-see UX Diagrams

Filed under: Resources — Tags: , — Caroline @ 9:30 pm
  1. The UX Honeycomb

    Despite its age (2004!), the UX Honeycomb by Peter Morville is still as relevant as ever. Unlike other diagrams featured in this list, however, the UX Honeycomb makes no claims with regards to process. Instead, it outlines the subjective considerations motivating our work. Peter explains:

    When I broadened my interest from IA to UX, I found the need for a new diagram to illustrate the facets of user experience—especially to help clients understand why they must move beyond usability—and so with a little help from my friends developed the user experience honeycomb.

    Peter Morville (more…)

User Experience Publications

Filed under: Experience, Resources — Tags: — Caroline @ 9:18 pm

Industry Publications

A List Apart
Format: Ezine
Audience: Practitioner
Focus: Web Design & Web Development
For people who make websites. A List Apart Magazine explores the design, development, and meaning of web content, with a special focus on web standards and best practices.
ACM’s eLearn Magazine
Format: Ezine
Audience: Academic
Focus: Education
eLearn is ACM’s first Web-only publication. It will build on ACM’s reputation by serving as the most accurate and unbiased source for news, information, and opinion on the now-flourishing field of online education and training. It also offers a community hub for e-learning professionals on the Web, providing a wealth of public forums for the free exchange of ideas. (more…)

What Is User Experience Design? Overview, Tools And Resources

Filed under: Experience, Resources — Tags: — Caroline @ 8:24 pm

By Jacob Gube

Websites and Web applications have become progressively more complex as our industry’s technologies and methodologies advance. What used to be a one-way static medium has evolved into a very rich and interactive experience.

But regardless of how much has changed in the production process, a website’s success still hinges on just one thing: how users perceive it. “Does this website give me value? Is it easy to use? Is it pleasant to use?” These are the questions that run through the minds of visitors as they interact with our products, and they form the basis of their decisions on whether to become regular users.

User experience design is all about striving to make them answer “Yes” to all of those questions. This guide aims to familiarize you with the professional discipline of UX design in the context of Web-based systems such as websites and applications. (more…)

25 User Experience Videos That Are Worth Your Time

Filed under: Experience, Presentation, Resources — Tags: , — Caroline @ 8:20 pm

By Janko Jovanovic

User Experience Videos

The State of User Experience
Jesse James Garett, founder of Adaptive Path and author of the book The Elements of User Experience, speaks on what UX and UX design is, what UX looked like before and what are some of the challenges people are encountering now. He cites engagement as the main goal of UX design and, through some fantastic examples, shows that engagement is an universal quality achieved through visuality, sound, touch, smell, taste, body and mind. One of the most impressive moments from the session is when Jesse compares Beethoven to an experience designer, accompanied by the Ninth Symphony. Duration: 40 minutes.

Stateofux in 25 User Experience Videos That Are Worth Your Time (more…)

September 5, 2010

David McCandless: The beauty of data visualization

Filed under: Miscellaneoous, Presentation — Tags: — Caroline @ 11:54 pm

August 18, 2010

How To Minimize Errors

Filed under: Ergonomic, Resources — Tags: — Caroline @ 12:43 am

Errors happen. It’s inevitable that any system will fail at times. Often failures are attributed to human error. Most, though are really due to design errors. As designers what can we do to minimize errors and their effects on our sites and in our applications?

Unknown error dialog box

Fortunately we can communicate through a variety design strategies in a way that reduce both the frequency of errors on the sites we build and the magnitude of those errors that inevitably occur.

There are a number of strategies and a lot to cover. We’ll begin today with a look at errors in general, the different types and causes of errors, and offer a quick mention of the strategies at our disposal. Then we’ll look in more detail at the first of these strategies for countering errors, affordance. (more…)

July 28, 2010

Heuristic evaluation

Filed under: Resources, UCD, Usability — Tags: — Caroline @ 10:20 pm

Introductory articles

  • Heuristic evaluation
    Heuristic evaluation is a form of usability inspection where usability specialists judge whether each element of a user interface follows a list of established usability heuristics. Expert evaluation is similar, but does not use specific heuristics.
  • Heuristic guidelines for expert critique of a web site
    Heuristic usability evaluations (also called “expert reviews” or “usability audits”) are an efficient method of assessing a website for usability. This methodology provides for one or more usability professionals who are familiar with industry best practices in user interface design to evaluate an application based on recognised “rules of thumb.” The objective is to identify possible difficulties that users of the site may have with the current user interface and to recommend design improvements. (more…)

July 14, 2010

25 Free Color Tools, Apps and Palette Generators

Filed under: Resources — Tags: — Caroline @ 11:10 am

The marvelous thing about color within design is you have the choice from an infinite number of possibilities and combinations. On the flip side of that, having infinite color possibilties makes it very difficult to lock down on the perfect color scheme or palette for your project. This is were the post will hopefully help you.

In this post we have collected 25 completely free tools, apps and generators to help you find, manage, and create beautiful and, hopefully, perfect color schemes.

Color Scheme Designer

Color Scheme Designer
Color Scheme Designer is very simple to use app that offers you a complete report on how to use any given color (in various combinations as monochromatic, complementary, triadic, analogous, tetradic). One of its interesting features is the “vision simulation”, which offers you the option to view the color scheme through the eyes of someone with impaired vision or with an optical disorder. (more…)

July 9, 2010

Evelyn Glennie shows how to listen

Filed under: Presentation — Tags: — Caroline @ 4:42 pm
Older Posts »

Theme: Silver is the New Black. Blog at WordPress.com.

Follow

Get every new post delivered to your Inbox.